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Client Portfolio

In the same way as all organisations have processes, and all processes have the potential to be optimised, Synoptic Consulting's proven business improvement methodology and approach is equally relevant to both private and public sectors, in any industry type, and for the majority of sizes of organisation.

We have a number of short reference stories covering the following situations;

   Airlines
   Banking, Finance and Foreign exchange
   Construction
   Federal and State Government
   FMCG
   Insurance
   Manufacturing
   Mining
   Mortgage lending
   Not for Profit
Retail
   Services
   Telecommunications
   Tertiary education
   Travel
   Utilities

 

   Business Case development
   Business strategy development
   Business strategy operationalisation
   Business transformation
   Change management
   Cost reduction and efficiency
   Customer service & CRM
   Governance and compliance
   Green Fields business design
   Information management & benchmarking
   I/T & Knowledge Management strategy
   Management information and control systems
   Operational and Information Risk management
   Process improvement & re-engineering
   Sales effectiveness
   Skills training
   Systems optimisation & implementation
   Throughput and market share improvement

 

 

 

 

 

 

Change Management

This category includes;

   Change management structure & programme

Information Risk Assessment

This category includes;

   Information Risk analysis
   Information management benchmarking

Performance management

This category includes;

   Management operating system development
   Workforce management & resource planning
   Throughput & quality enhancement
   Inventory management
   CRM effectiveness

Process optimisation and development

This category includes;

   Transaction process analysis and design
   Continuous process improvement
   Process re-engineering
   Workflow design

Skills assessment and development

This category includes;

   Management maturity assessment
   Skills assessment
   Skills training

Strategy articulation

This category includes;

   Business strategy roadmapping
   Go to market modeling
   Business case development
   Benefits realisation planning
   CRM strategy development
   Sales effectiveness framework

Systems optimisation & development

This category includes;

   Systems & Information supply chain mapping
   Information auditing
   Information architecture design
   User / business requirements definition
   URS auditing
   RFP and response auditing
   Applications training
   Systems implementation

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Email: synoptic@synoptic.com.au