Client Testimonials

Reference 1: Business Process Review

Scouts Australia NSW

" Synoptic Consulting have worked closely with Scouts Australia NSW for the past 12 months to reengineer our business processes and introduce new software to create a web-based on-line model of business administration for our members.  I highly recommend Synoptic Consulting as a group of professional people who have added (and are continuing to add) significant value to our organization, beyond what was originally expected. 

The manner of the introduction of change, and the process and style of consultation, have been very important to Scouts – a volunteer organization run by and for volunteers, and assisted by a small team of employed staff.  Synoptic Consulting have adapted extremely well to our environment (which we believe is quite unique) and have gained the respect and trust of our members.  This has facilitated our program of change, resulting in our original business reengineering project becoming a far-reaching reinvention of our organization. 

I admire and appreciate the way Synoptic has got to know Scouts, has facilitated our project, and how they have worked for and alongside me personally over the long term.  Their commitment and enthusiasm has remained consistently high over the 12 month period.  As for the project itself, we now have 50 of our business processes reengineered to bring new efficiencies which will make life easier and less costly for our members.  We also have a recommended software solution after an extensive request for proposal process and analysis.  Finally, we have a future blueprint that reinvents the way our employed staff deliver service to our membership – one that focuses on creating demand as opposed to the processing of paperwork!

I am more than happy to recommend Synoptic Consulting"

Chief Executive

Scouts Australia (NSW)

Reference 2: - Sales Effectiveness Process re-engineering, Strategy Development, Quick Wins Programme Implementation.

Travel Reservation Systems Provider

" In actual fact your timing is impeccable as we are just starting to see consistent results flowing through from your work.

1. We are up 27% YTD on a YOY basis.

2. We are 10% over plan and currently leading world growth.

3. The Benefits Realisation Plan has been enacted from a strategic perspective and our strategic objectives are being met, albeit we are still fine tuning as we expected.
   So do I need to say more... The numbers speak for themselves. We are extraordinarily happy with the results so far.

4. I am more than happy to validate with any of your prospective clients (as long as its not a competitor!)

Cheers
Chief Executive "

Reference 3: Operationalising Business Strategy

Building Supplies Manufacturer & General Construction Company

" The purpose of this note is to provide a testimonial to the excellent assistance Synoptic Consulting provided through our recent business planning process. When we met Synoptic Consulting we considered our annual business planning process to be almost complete. Synoptic Consulting reviewed our documents and through a workshop process were able to extend our thinking and provide more rigour to our planning process and as a result the division gained increased focus & direction for a successful future. I have no hesitation in recommending Synoptic Consulting.

Regards
National General Manager "

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