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Value Proposition
When it comes to business process reengineering, Synoptic Consulting's value proposition is to deliver three times the benefit at half the cost as compared to traditional consulting methodologies.
We can do this because we use a proven methodology combined with an advanced process-modelling tool to map the current business processes and capture relevant performance metrics around cost, effort, time and quality. Once the ‘present mode of operation’ is established we model changes to the process and calculate the business case associated with each alternative improvement. In essence, we allow you to have a look at the future process without the need to incur any of the risks up front from making the actual changes.
Typically it takes us two days per process to deliver:
- The current mode of operation
- The future mode of operation
- The business case to support the changes to the process
- Work instructions for the process
- Functional specifications for the new process for use in RFIs etc
What our current clients find particularly attractive about this approach is three things:
- the ability for all stakeholders to participate in the solution, to ultimately agree the best options, and to share the same vision of their end game ‘up front’, before anything really changes
- the definition of a business case (or not) for change, based on a very visual process flow diagram, and simple comparative and tabulated ‘before and after’ performance metrics of their choice
- the acknowledgement of any assumptions made and risks to be mitigated if the predicted organisational improvements are to ever be achieved.
We do not attempt to tell our clients their business. Rather we
provide tools and techniques to assist our clients to:
- better articulate their business strategies and objectives
- determine what process capabilities must exist to realise the
objectives
- determine what changes must be made to the existing blend of
technology, finance and people to ensure the required capabilities
are present, reliable and repeatable.
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