Senior Business Analyst delivering process re-engineering, to support business requirement specifications for new back office and Point of Sale (PoS) systems at national retailer operating 550 stores.

Achievements:
o Activity based costing for all 70 business processes
o A detailed benchmarking of the business process between Store sizes and locations to identify RetraVision best practice
o A reengineered alternative for all current processes, including a strong case for centralisation between the State Offices quantified in dollars and time.
o An auditable business case for change covering the metrics of cost and time. An efficiency improvement in State Offices, and a improvement in Stores was identified.
o Hi level Business Requirements were produced, guiding the PoS solution selection.