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Integratedliving Australia (NSW, QLD)

Delivery of process redesign, change / risk impact assessment, business requirements, in support of National Disability Insurance Scheme (NDIS) rollout

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Project Manager / Senior Consultant delivering Process redesign, High Level Business Requirements, plus Impact analysis in the transition to individualised funding and Consumer Directed Care under NDIS rollout (NSW Lower Hunter Region).

Achievements;
o Documented 30 current (‘As Is’) business processes in detail across the areas of direct impact,
o Identified how the funding model changes will impact these processes, and define any ‘gap’ between the current process and the future requirements,
o Defined future (‘To Be’) processes to close any gaps,
o Defined Business Requirements to guide the planning of changes / replacements to information systems in place required to support and drive these new processes,
o Identified Change Management and Operational Risk issues arising from the inferred changes,
o Achieved the project timeline of 8 weeks for delivery.

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