Senior Business Analyst delivering streamlining / requirements definition for 15 core Time capture-to-Payroll processes / systems for Clinical, Catering and Housekeeping functions in 2 hospitals;

• Identified multiple, manual rostering and time capture systems in use within / between hospitals (errors, inefficiency, inaccessibility, downstream (payroll) impacts) - opportunity to standardise / automate
• Highlighted the Time capture procedure was too random, weekly capture calendar was sub-optimal and error-prone – opportunity to refresh company policy
• Demonstrated that the KPI reporting was inefficient, with multiple data handling – opportunity to integrate with electronic system.

Achievements;
o Transferred skills through;
o a clear, auditable process for operational issue analysis, business case for change,
o a robust, and inclusive technique for defining the Business Requts for technology,
o quantifying financial / operational benefits from processes & systems improvement.