End-to-end identification, prioritisation, and detailed mapping, analysis and redesign of Plant Maintenance processes, to address a gap in current documentation, as well as the need to examine opportunities for process improvement.

Senior Consultant / Project Manager leading a team of 1-2 Consultants and a Functional Leads Team of 6 on multiple projects.

Senior Consultant on multiple projects.

Process analysis and improvement within Corporate Accounting function for well known print products franchise operator with multiple service centres.

Senior Consultant delivering Business process improvement project with the Customer Services / Supply Chain function, in support of the rollout of a new Customer Service system in 5 State Offices.

Senior Business Analyst / Project Manager delivering analysis / process streamlining within the repair business Division, in support of IT system enhancements definition.

Order management business process mapping, analysis and process improvement for the order return and credit processing areas.

Delivery of an Inventory Management process improvement project, focusing on improved customer service, reduced cost to serve, improved knowledge utilisation.

Senior Consultant for Skills transfer to internal Business Analysts during a Finance systems transformation project, whilst developing an electronic process reference model, with associated detailed operating procedures, and user training content.

Provided Business Process Management (BPM) Training and support using specific process modeling tool (Holocentric Modeler) for internal Continuous Improvement business analysts.

Supervisor Effectiveness - Supported the implementation of new processes and management and supervisor effectiveness techniques and controls following Management and Supervisor training program for internal staff.

Process mapping, process analysis, gap identification and process redesign in support of Distribution Management / Order Fulfilment part of the supply chain.

Senior Consultant delivering a heavy materials handling process analysis and locomotive fleet optimisation strategies project, incorporating better transport scheduling and resource sharing.

Facilitation and delivery of process mapping and value stream mapping training for internal staff, within Distribution business.